Troubleshooting Steps
1. How to set up?
Please see the user manual or videos on the main images below.
2. No light up controller
Possible the power supply damaged. Contact seller to replace it.
3. Motor does not turn/not dispense food
Possibly the power cord from the timer to the motor unit was not plugged in correctly
4. Feeds too much how to fix this?
Some of our customers found it is too much foods even dispense one portion food.
Thanks to a kind customer's sharing review, he used electrical tape to wrap around the plastic coil to make a portion smaller. Below quoted from his review:
" Instead get a good quality electric tape and wound it around the flutes to reduce thevfeed volume same effect as shortening the time. The tape reduce the size of the flutes. I put about one whole roll and reduced the lowest servings by 85% now i can have two servings per day."