Q: What is the reason for the single cup, double cup, steam, and hot water indicators flashing simultaneously?
A: When the system detects that the total water flow has reached 15 liters, it will issue a descaling reminder. Follow the instructions in the manual to perform descaling.
Q: Why isn't the temperature of the coffee hot enough?
A: The most common fix is to pre-heat your machine. Simply brew a double shot of hot water through an empty portafilter into your cup to warm everything up.
Q: How to Purge the Steam Wand?
A:After every use, wipe the hot water/steam wand with a damp cloth thoroughly, and then start the steam function for 5 to 10 seconds to remove any milk residue.
Q: Why is there water in the drip tray?
A: this doesn’t mean your machine is leaking. Semi-automatic coffee machines are designed to release pressure and drain excess water into the drip tray after brewing or steaming.
Q: Why is there clear water under or behind the machine?
A: If you notice clear water under or on the back side of the machine, the water tank may not be fully inserted.
Q: Why water flow is too little or stops ?
A: 1.Check the hot water function by turning the knob to the hot water position.
2.Perform a factory reset: With the machine on, press and hold both the Power Button and Bean Grinding Button for 3 seconds.
3.Adjust your grinder to setting 18-20