Daylily Nursery’s products have a five-day guarantee. If your plants were purchased for planting outside of your recommended growing zone, your purchase isn't covered by our guarantee. Zone recommendations are provided in our listings. Please note that much of our plant material, while hardy, may arrive damaged or no longer viable if shipped in severe weather conditions. Use your best judgment before ordering during unusually hot or cold weather (below 32 F or in excess of 95 F). The optimal time for planting for most of our material is in mid to late spring–past the danger of hard frost. When in doubt about suitable planting times or zone compatible plants for your area, reach out to your local Agricultural Extension Office. If issues with your plants arise within the first 30 days of receipt, please email or call our office. Our knowledgeable staff will review your concerns and provide guidance and troubleshooting or a one-time replacement if necessary. The customer assumes responsibility for the cost of shipping the replacement. Thank you and Happy Planting!
